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There is picture on the TV but there is no sound from it. What can I do?
A: Try the following:
 Increase the volume on both the DVD player and the television
 Press the 'MUTE' button of the TV remote several times.
 Press the 'MUTE' button of the player remote several times.
 Check the cable connections between the DVD player and the TV. Make sure that all connectors are inserted firmly into the appropriate inputs.
 Depending on the equipment that is connected to your DVD player, you may need to change the digital output settings. Please refer to your user manual for details.
 Isolate the component of the setup that is causing the problem:
 Use a different cable for to connect your player to the TV.
 Connect your player to a different TV or audio system.
 Connect a different external device such as a video recorder to the same connector of the TV.
If the above does not work, please contact the distributor.
 
What can I do when the player appears to have no power or is not responding?
A:  Try the following:
 Press the STANDBY ON button on the front of the player to turn on the power.
 Use the remote control to change the source to disc or any source other than TV.
 Disconnect from power supply. Wait for 15 seconds, and then reconnect it.
 In case the player is overheated, stop the player. Disconnect from power supply.
To prevent overheating, place the player in an open and well ventilated space. Leave a space of at least 10 cm or 4 inches around the player. Do not block the ventilation slots. 
 
How can I solve the deterioration of the sound and picture quality while playing a DVD?
A:  If your TV supports dual mode, there may be a possibility that TV's color system (PAL/NTSC) does not match the disc your playing. To solve this problem, change the TV color system to another. You may need to refer to the user manual of the TV.
Clean the disc. Fingerprints and dust on the disc can deteriorate the quality of picture and sound. To clean the disc, make sure you wipe the disc in straight lines from the center to the edge. Do not use strong solvents such as alcohol, thinner, petrol or any commercially available cleaner or anti-static spray intended for older vinyl records.

 

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